{"id":4907,"date":"2020-04-08T10:59:43","date_gmt":"2020-04-08T08:59:43","guid":{"rendered":"https:\/\/www.vitarent.lt\/?page_id=4907"},"modified":"2025-12-15T14:33:32","modified_gmt":"2025-12-15T12:33:32","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.vitarent.lt\/en\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row css=&#8221;.vc_custom_1582537366252{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;How can I rent a Car? Is it possible to make a reservation online?&#8221; tab_id=&#8221;1&#8243;][vc_column_text css=&#8221;&#8221;]You can reserve a Car by emailing us at <a rel=\"noopener\" data-start=\"40\" data-end=\"56\">info@vitarent.lt<\/a> or by filling out the reservation form on our website <a class=\"\" href=\"http:\/\/www.vitarent.lt\" target=\"_new\" rel=\"noopener\" data-start=\"111\" data-end=\"126\">www.vitarent.lt<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I make sure that my reservation is confirmed?&#8221; tab_id=&#8221;2&#8243;][vc_column_text css=&#8221;&#8221;]The reservation is considered confirmed only after the reservation fee has been paid. Once the payment is received, we will confirm by email that the Car has been reserved for you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What payment methods can I use to pay for the Car rental?&#8221; tab_id=&#8221;3&#8243;][vc_column_text css=&#8221;&#8221;]\n<p class=\"\" data-start=\"425\" data-end=\"560\">Payment for the Car rental, additional accessories, and services must be made no later than at the time of Vehicle handover and return.<\/p>\n<p class=\"\" data-start=\"562\" data-end=\"589\"><strong>Accepted payment methods:<\/strong><br \/>\nCash (in euros)<br \/>\nBank transfer<br \/>\nCard (debit card, Apple Pay, Google Pay, MasterCard, or Visa credit card)<\/p>\n<p class=\"\" data-start=\"705\" data-end=\"760\"><strong data-start=\"705\" data-end=\"719\">Important:<\/strong> American Express cards are not accepted.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What documents are required to rent a Car?&#8221; tab_id=&#8221;4&#8243;][vc_column_text css=&#8221;&#8221;]To rent a Car, you must present a valid driver\u2019s license and an identity document \u2013 either a passport or a national ID card.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do I need to pay a deposit for the rental Car?&#8221; tab_id=&#8221;5&#8243;][vc_column_text css=&#8221;&#8221;]\n<p data-start=\"248\" data-end=\"305\" data-is-last-node=\"\" data-is-only-node=\"\">The deposit amount depends on the insurance type selected by the Renter and the chosen vehicle model. If full insurance is selected, the excess reduction fee also depends on the vehicle model and the rental duration.\u00a0<strong>The exact amounts will be provided after completing and submitting the reservation form.<\/strong><\/p>\n<ul>\n<li><strong data-start=\"459\" data-end=\"478\">Full insurance:<\/strong>\u00a0200 EUR<br data-start=\"486\" data-end=\"489\" \/>(liability in the event of damage or theft \u2013 up to 0 EUR)<\/li>\n<li><strong data-start=\"548\" data-end=\"571\">Standard insurance:<\/strong>\u00a0700\u2013900 EUR<br data-start=\"583\" data-end=\"586\" \/>(liability in the event of damage \u2013 from 1,000 to 1,200 EUR; in the event of theft \u2013 10% of the vehicle\u2019s value)<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are there any mileage limits when renting a Car?&#8221; tab_id=&#8221;6&#8243;][vc_column_text css=&#8221;&#8221;]During the rental period, Vehicles driven within the territory of Lithuania have a mileage limit of 400 km per day. If this limit is exceeded, an additional fee of EUR 0.10 per extra kilometer applies.<br data-start=\"635\" data-end=\"638\" \/>For Vehicles driven outside the borders of Lithuania, the mileage limit is 500 km per day. If this limit is exceeded, an additional fee of EUR 0.13 per extra kilometer applies.<br \/>\nThe mileage is calculated based on the total distance driven during the entire rental period.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are the rental Cars insured with comprehensive (CASCO) insurance?&#8221; tab_id=&#8221;7&#8243;][vc_column_text css=&#8221;&#8221;]\n<p class=\"\" data-start=\"297\" data-end=\"381\"><strong>The Vehicles are insured with the following types of insurance:<\/strong><\/p>\n<p class=\"\" data-start=\"384\" data-end=\"472\">Mandatory third-party liability insurance valid in EU, EEA countries, and Switzerland;<br \/>\nComprehensive (CASCO) insurance valid throughout geographical Europe;<br \/>\nRoadside assistance insurance.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is a driver&#8217;s license from other countries valid when renting a Car?&#8221; tab_id=&#8221;1574102369349-c052d13d-cd68&#8243;][vc_column_text css=&#8221;&#8221;]Yes, valid driver\u2019s licenses from other countries are accepted.<br data-start=\"536\" data-end=\"539\" \/>Driver\u2019s licenses issued in the USA, Canada, and Australia are accepted without an international driver\u2019s permit. In Lithuania, you are allowed to drive for up to 6 months.<br data-start=\"711\" data-end=\"714\" data-is-only-node=\"\" \/>An international driver\u2019s permit is required if the Renter\u2019s national driver\u2019s license is not written in the Roman\/Latin alphabet. The local driver\u2019s license must be presented together with the international driver\u2019s permit.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you deliver rental Cars to other cities in Lithuania?&#8221; tab_id=&#8221;9&#8243;][vc_column_text css=&#8221;&#8221;]Upon request, we can deliver the Car throughout Lithuania. The delivery and return price is negotiated individually with each customer.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can an additional driver be added to the Car rental Agreement?&#8221; tab_id=&#8221;10&#8243;][vc_column_text css=&#8221;&#8221;]Yes, we can add an additional driver to the Car rental Agreement (provided that they meet the requirements we set for drivers). The additional driver fee is 3.00 EUR per day.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do I need to return the Car with a full tank and in clean condition?&#8221; tab_id=&#8221;11&#8243;][vc_column_text css=&#8221;&#8221;]Yes, all Cars are rented with a full tank of fuel and in good condition, so when returning the Car, the tank must also be full, and the Car must be clean and in good condition, unless otherwise agreed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;My flight is delayed. What should I do?&#8221; tab_id=&#8221;12&#8243;][vc_column_text css=&#8221;&#8221;]In case of a flight delay, please inform us immediately by phone at +370 631 86742 or by email at <a rel=\"noopener\" data-start=\"269\" data-end=\"285\">info@vitarent.lt<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What should I do if my rental Car breaks down?&#8221; tab_id=&#8221;13&#8243;][vc_column_text css=&#8221;&#8221;]In case of an unexpected breakdown or traffic accident, please call us immediately at +370 631 86742 (available 24\/7) \u2013 we will assist you![\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1582537366252{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;How can I rent a Car? Is it possible&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4907","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | Car Rental in Lithuania and Latvia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vitarent.lt\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Car Rental in Lithuania and Latvia\" \/>\n<meta property=\"og:description\" content=\"[vc_row css=&#8221;.vc_custom_1582537366252{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;How can I rent a Car? 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